Select your desired items on the website, add them to your cart, and proceed to checkout. Follow the prompts to complete your order. If you need assistance, our customer service team is available to help.

Shipping is calculated based on your location and the chosen shipping method. You will see detailed shipping information during the checkout process.

: Once your order is shipped, you will receive an email with tracking information. Use this information to track your order status on our website.

Pre-order items will be shipped once they arrive at our warehouse. Shipping typically occurs 2-3 business days after the release date.

Yes, we offer international shipping. International shipping times may vary depending on the destination and relevant customs processes.

Unfortunately, once an order is confirmed, we do not accept cancellation requests. Please double-check items and information before placing an order.

In the case of loss or damage, provide an unboxing video as evidence. We will assess the situation and provide replacement services accordingly.

We typically do not accept returns. Please carefully inspect items and policies before making a purchase.

You can contact our customer service team through the contact form on our website or by emailing info@yykpop.com.

All sale items are final transactions and are not eligible for refunds or exchanges. Please consider this before making a purchase.