Shipping policy

1. Carrier Information

We primarily use USPS (United States Postal Service) to ship our orders. USPS offers reliable and trackable services to ensure the secure and timely delivery of your items.

2. Processing Time

Most in-stock orders are processed and shipped within 1–2 business days.

For pre-order items, shipping will begin after the products have arrived at our warehouse. We typically receive pre-order items within 2–3 business days from Korea after their official release date.

3. Pre-order Policy

If your order includes both in-stock and pre-order items, the entire order will be shipped together once all items are available. This ensures a complete and efficient delivery.

4. Tracking Information

Once your order is shipped, a confirmation email with tracking details will be sent to you. You can use this tracking number to monitor the status of your shipment at any time.

5. International Shipping

We offer international shipping to select regions. Delivery times may vary depending on the destination country, local courier efficiency, and customs clearance procedures.

6. Address Accuracy

Please double-check that your shipping address is accurate and complete before placing your order. We are not responsible for delivery issues caused by incorrect or incomplete address details provided by the customer.

7. Delivery Delays

While we strive to ensure timely delivery, certain factors beyond our control—such as extreme weather, public holidays, customs delays, or courier service disruptions—may affect your shipment. We appreciate your understanding and patience during such events.

Need Help?

If you have any questions regarding your shipment, delivery times, or tracking, please contact our customer service team at:
info@yykpop.com